Email: | Tel: (+44) 0333 320 8074

Member Assistance

We have the expertise to support you at a time when you need it the most.  If you find yourself in difficulties or in need of assistance, it is important that you telephone, email or write to us as soon as possible. Once you have made contact, we can determine the best way to help you:

Making a claim

When a PPS Member finds themselves in difficulties and wishes to make a claim, they should contact us.  Please note: any verbal notifications must be followed up in writing by email or letter as soon as possible. All Members Professional Protection Insurance claims are handled by experienced fellow practitioners who understand the issues you face and who will guide you through the claims process.  All Public Liability claims will be handled by the insurer providing the policy.

FREE legal helpline

As a member of The Psychologists Protection Society, you have access to our free legal helpline and can receive confidential, telephone-based legal advice related to any professional issues you may be facing.  This legal helpine is only available to members in The United Kingdom and Ireland.  Alternative arrangements will be made for members resident elsewhere in Europe.

Financial help from the PPS Discretionary Trust Fund

PPS members can apply for assistance from our unique Discretionary Trust Fund. Managed by the PPS Board of Trustees, members can apply for financial support when facing a claim. In the past, it has been used to fund help with employment disputes, support with contractual and practice issues, and additional counselling and mediation.

FREE therapy-specific advice and support

With an active Board of Trustees made up of experienced fellow professionals in the talking and listening therapies, we are able to offer therapy-specific advice and support to our members. Our Trustees are on hand to look at any professional issues that you have in complete confidence.

Frequently Asked Questions

Have you got a question? Review our FAQs relating to Applying, Current Members and General Queries. If you can’t find the answer to your question, please contact us.

We will be open for an hour or two today as Customer Care Manager Ewan is braving the weather here in Central Scotland! ... See MoreSee Less

We will be open for an hour or two today as Customer Care Manager Ewan is braving the weather here in Central Scotland!


Comment on Facebook

Well done Ewan!

Well done Ewan! Stay safe xx

Good for you Ewan - take care on the roads!

2 weeks ago

Psychologists Protection Society

‪The PPS office is operating reduced hours today (28th February) due to severe weather here in Central Scotland.‬..

UPDATE - Our office is now closing due to a red weather alert, we will keep you posted about tomorrow. Urgent enquiries ahould be made to

UPDATE 1ST MARCH - We will attempt to open the PPS office for a few hours this afternoon. Urgent enquiries should be made to
... See MoreSee Less


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Quiz custodiet ipsos custodes? Wear your big coat!

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© 2018 Psychologists Protection Society – Run by Therapists, For Therapists.

Psychologists Protection Society and PPS are the trading names for the Psychologists Protection Society Trust (PPST) which is an Introducer Appointed Representative of SWIM Ltd. All insurance policies are arranged and administered by Psychologists Protection Services Ltd (PPS Ltd) which is an Appointed Representative of SWIM Ltd. SWIM Ltd is authorised and regulated by the Financial Conduct Authority.

Psychologists Protection Services Ltd is registered in Scotland No. SC379274. Registered Office: The eCentre, Cooperage Way, Alloa, FK10 3LP.

Evolution Insurance Company Limited, a company registered in Gibraltar (No. 88737), is authorised and regulated by the Gibraltar Financial Services Commission and is subject to limited regulation by the UK's Financial Conduct Authority and the Prudential Regulation Authority under Firm Reference Number (FRN) 227649. Details about the extent of the firm's regulation by the UK's Financial Conduct Authority and the Prudential Regulation Authority are available from us on request.