This new online workshop is the first in a series to be run in conjunction with PPS has organised these events to help raise awareness of issues we often see arising in claims and to promote good practice. The event is FREE for PPS members.

Wednesday 8th December
18.00 to 20.00 GMT

Our professional bodies may have been good at training us to become therapeutic individuals, but they have generally failed to train us on how to run therapeutic businesses. The results of this are often unhappy clients and consequent complaints (as well as loss of income).

The session will consider questions such as:

  • Do we need to be more flexible in our assessment? If so, how could we do that?
  • Do we need to contract? If so, what could we put in our contracts?
  • How might we avoid problems when working with clients who are not physically present?
  • What are our GDPR responsibilities and how could we best fulfil them?
  • How can we be clearer about payment? What are the best ways to avoid non-payment?
  • Do we need a professional will? If yes, what could it contain? And what are the client benefits?

The emphasis throughout the session will be on exploring how managing practical issues more effectively might reduce client dissatisfaction.

This workshop will be hosted on the Zoom meeting platform where we will use our camera and microphones to interact with each other as a group.

James Rye

James Rye started in private practice in 1997 and was a Senior Accredited member of BACP. Before recently retiring he worked as a counsellor/psychotherapist, clinical supervisor, and trainer, with clients and supervisees from throughout the UK and from abroad. He was Chair of the BACP Private Practice Executive Committee 2103-2015. His latest book, “Setting Up and Running a Therapy Business: Essential Questions and Answers”, was published by Routledge this year.

Book your place with this event here. You will need your PPS membership number to hand in order to book your free ticket.

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Psychologists Protection Society and PPS are the trading names for the Psychologists Protection Society Trust (PPST). All plans and insurance policies are arranged and administered by Psychologists Protection Services Ltd (PPS Ltd). For the purposes of introducing insurance, the Psychologists Protection Society Trust (PPST) is an Introducer Appointed Representative of SWIM Ltd, and for the purposes of administering insurance Psychologists Protection Services Ltd (PPS Ltd) are an Appointed Representative of SWIM Ltd. SWIM Ltd is authorised and regulated by the Financial Conduct Authority.

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