Member Assistance

We have the expertise to support you at a time when you need it the most. If you find yourself in difficulties or in need of assistance, it is important that you telephone, email or write to us as soon as possible. Once you have made contact, we can determine the best way to help you:

Making a claim

When a PPS Member finds themselves in difficulties and wishes to make a claim, they should contact us. Please note: any verbal notifications must be followed up in writing by email or letter as soon as possible. All Members Professional Protection claims are handled by experienced fellow practitioners who understand the issues you face and who will guide you through the claims process. All Public Liability claims will be handled by the insurer providing the policy.

FREE legal helpline

As a member of The Psychologists Protection Society, you have access to our free legal helpline and can receive confidential, telephone-based legal advice related to any professional issues you may be facing. This legal helpine is only available to members in The United Kingdom and Ireland. Alternative arrangements will be made for members resident elsewhere in Europe.

Financial help from the PPS Discretionary Trust Fund

PPS members can apply for assistance from our unique PPS Discretionary Trust Fund. Managed by the PPS Board of Trustees, members can apply for financial support when facing a difficulty. In the past, the PPS Discretionary Trust Fund has been used to fund help with employment disputes, support with contractual and practice issues, and additional counselling and mediation.

FREE therapy-specific advice and support

With an active Board of Trustees made up of experienced fellow professionals in the talking and listening therapies, we are able to offer therapy-specific advice and support to our members. Our Trustees are on hand to look at any professional issues that you have in complete confidence.

Frequently Asked Questions

Have you got a question? Review our FAQs relating to Applying, Current Members and General Queries. If you can’t find the answer to your question, please contact us.

Find out more

Psychologists Protection Society and PPS are the trading names for the Psychologists Protection Society Trust (PPST). All plans and insurance policies are arranged and administered by Psychologists Protection Services Ltd (PPS Ltd). For the purposes of introducing insurance, the Psychologists Protection Society Trust (PPST) is an Introducer Appointed Representative of SWIM Ltd, and for the purposes of administering insurance Psychologists Protection Services Ltd (PPS Ltd) are an Appointed Representative of SWIM Ltd. SWIM Ltd is authorised and regulated by the Financial Conduct Authority.

Psychologists Protection Services Ltd is registered in Scotland No. SC379274. Registered Office: PPS, Lime Tree House, North Castle Street, Alloa, FK10 1EX