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Member Assistance

We have the expertise to support you at a time when you need it the most.  If you find yourself in difficulties or in need of assistance, it is important that you telephone, email or write to us as soon as possible. Once you have made contact, we can determine the best way to help you:

Making a claim

When a PPS Member finds themselves in difficulties and wishes to make a claim, they should contact us.  Please note: any verbal notifications must be followed up in writing by email or letter as soon as possible. All Members Professional Protection Insurance claims are handled by experienced fellow practitioners who understand the issues you face and who will guide you through the claims process.  All Public Liability claims will be handled by the insurer providing the policy.

FREE legal helpline

As a member of The Psychologists Protection Society, you have access to our free legal helpline and can receive confidential, telephone-based legal advice related to any professional issues you may be facing.  This legal helpine is only available to members in The United Kingdom and Ireland.  Alternative arrangements will be made for members resident elsewhere in Europe.

Financial help from the PPS Discretionary Trust Fund

PPS members can apply for assistance from our unique Discretionary Trust Fund. Managed by the PPS Board of Trustees, members can apply for financial support when facing a claim. In the past, it has been used to fund help with employment disputes, support with contractual and practice issues, and additional counselling and mediation.

FREE therapy-specific advice and support

With an active Board of Trustees made up of experienced fellow professionals in the talking and listening therapies, we are able to offer therapy-specific advice and support to our members. Our Trustees are on hand to look at any professional issues that you have in complete confidence.

Frequently Asked Questions

Have you got a question? Review our FAQs relating to Applying, Current Members and General Queries. If you can’t find the answer to your question, please contact us.

The Psychologists Protection Society office will be closed on Monday as it is a bank holiday here in Scotland. Our email account will be monitored on Monday if you require urgent assistance. ... See MoreSee Less


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Is this an extra BH for you guys? Enjoy!

Instead of 27 August in England

Announcement: Death of Former PPS Chairman Dr Douglas McFadzean

It is with great sadness that we mourn the loss of former Psychologists Protection Society Trust Chairman Dr Douglas McFadzean. He passed away at home in Stirling, Scotland on Thursday 28th June 2018.

Douglas was one of NHS Scotland’s most experienced counsellors in primary care and was formerly the Executive Director of the professional body COSCA – “Counselling & Psychotherapy in Scotland”. Dr McFadzean was a member of The Psychologists Protection Society for several decades before joining the Board in 2010 to help provide assistance to fellow professionals who find themselves in difficulties. He served as Chairman for just over a year.

PPS Services Director Ewan Murray said “In 2010 my father, PPS founder Sandy Murray decided to turn PPS into a not-for-profit Trust. Dr McFadzean was his first choice as a Trustee, as he knew he would bring wisdom, strength and humour to the role. Sandy was very pleased when Douglas became Chairman, overseeing the organisation’s transition into a not-for-profit Trust. We all came to appreciate Dr McFadzean’s valuable input during his tenure and he remained in contact after his retirement to provide sage advice when needed. I will remember him fondly”.

Dr McFadzean is survived by his wife Christina and two children.
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A sad loss, a great man!

Very sad to hear this. RIP

Very sad news

The PPS Office will be closed for staff training on Monday 2nd July. Urgent enquiries should be made to Ewan - ... See MoreSee Less

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© 2018 Psychologists Protection Society – Run by Therapists, For Therapists.

Psychologists Protection Society and PPS are the trading names for the Psychologists Protection Society Trust (PPST) which is an Introducer Appointed Representative of SWIM Ltd. All insurance policies are arranged and administered by Psychologists Protection Services Ltd (PPS Ltd) which is an Appointed Representative of SWIM Ltd. SWIM Ltd is authorised and regulated by the Financial Conduct Authority.

Psychologists Protection Services Ltd is registered in Scotland No. SC379274. Registered Office: The eCentre, Cooperage Way, Alloa, FK10 3LP.

Evolution Insurance Company Limited, a company registered in Gibraltar (No. 88737), is authorised and regulated by the Gibraltar Financial Services Commission and is subject to limited regulation by the UK's Financial Conduct Authority and the Prudential Regulation Authority under Firm Reference Number (FRN) 227649. Details about the extent of the firm's regulation by the UK's Financial Conduct Authority and the Prudential Regulation Authority are available from us on request.